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Hear From a Magic Customer: Interior Designer Hollie Cooper

| June 20, 2022

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Upgrading your windows is a costly, time-consuming process. With the research, consultations, and quotes, it can get overwhelming. If only you could fast-forward to the finished product. We get it.

This blog is a glimpse into the future to show you what your Magic experience can look like from start to finish. We sat down with Interior Designer Hollie Cooper to talk about her experience with Magic and her new Window Wall. We hope it’ll help you imagine your space transformed with a little help from Magic.

Watch Hollie’s Testimonial Here: 

How did you decide it was time to upgrade to a Magic Window Wall?

As an interior designer, Hollie will be the first to tell you that windows and natural light are an essential part of perfecting your space.

Hollie: “We were looking for some windows that could replace a small window and a small door to enable us to maximize the light and the indoor/outdoor living to our backyard.”

What made you choose Magic? Was it the energy efficiency? The customization?

There’s a lot to consider when investing in new windows or doors for your home. Hollie gave us the low down on her thought process:

Hollie: “I think when you’re looking for windows, energy efficiency is the number one factor to think about. The second is the look. You want it to be aesthetically pleasing for the style of your home, both inside and out. The final thing is your budget. Price point is really important, everyone has different budgets, and I think Magic Window’s falls in a nice place.”

For her home, Hollie also wanted functionality. Taking a good hard look at your needs can help you find the best product for your situation.

Hollie: “The retractable screens were a big thing for us. We have a lot of trees and a cedar hedge around, so we get a lot of mosquitoes. Having retractable screens was really important to us.”

Tell us about your experience as a Magic Customer. How happy were you with our service?

There’s a bit of a running joke around the Magic office that investing in our windows is like buying another parent: we’re looking out for you for the next forty years. While it hasn’t been quite that long for Hollie, she’s already gotten a glimpse of our commitment to customer service:

Hollie: “We met with Saul, the owner of Magic windows, for our consultation. He really helped us narrow down what we wanted. He came by the house and did the measurements and came back for the final installation!”

“Over the years, we’ve had a few small issues with the windows, just general wear and tear. The customer service you get from Magic is really amazing. The warranty is one of the best warranties available.

They come, they fix it, and that’s it. No payments, no hassle.”

If you want to see for yourself, check out our warranty in full right here. We challenge you to find a better one anywhere.

How has the Window Wall improved your indoor/outdoor living?

Okay, enough of the nitty-gritty. What’s it like living with a Magic Window Wall, really? Hollie gave us a top 3:

1. “We love that we can retract the screens, use them when we need to, and they can be tucked away when we don’t want to see them. We can open up the whole Wall for our indoor/outdoor living.”

Keeping things customizable and comfortable is the name of the game with our Window Wall. Check out how the retractable screen works!

2.When we initially purchased the house, there was just a small window and a door here, and changing to the Window Wall has allowed so much more light to come into the house. It’s lighter and brighter, and everyone always comments on the doors, especially when they’re open.”

We love to hear you keeping things bright, airy, and ready to entertain. With more fresh air, more summer breezes, and more compliments from friends and family, you really can’t go wrong with more windows.

3. “It’s extremely easy to operate the window wall. From the operation of the retractable screens to stacking the panels and stacking them on the side, locking them in place is super simple. My kids can even do it.”

How often do you fully open the window wall and use it? Was it worth getting more panels?

We get this question all the time. If you’re getting a wall of windows, you want to be sure you’re going to make the most of them!

Hollie: “We operate our window wall all the time, especially in the warmer months. We retract our screens when we need to when the bugs come out at night, but otherwise, they’re open all the time.”

Sure, Window Walls are great in Summer, but tell us a bit about the energy efficiency you’ve experienced in these Canadian winters.

Hollie: “In the cooler months, and being in Canada, they’re very energy efficient. We have some chairs that sit in front of the window wall, there are no drafts, and you don’t feel the cold. I’m really happy with the energy-efficient properties of the Magic windows.”

Natural light is more important in winter than at any other time of year. Shorter days mean less sunlight, so having a room that maximizes indoor light can significantly boost energy and mood. Get more light without paying for it in cold drafts or over-the-top energy bills.

Would you recommend Magic to a friend?

“I would 1000% recommend Magic to anyone who’s looking to replace their windows and doors.
It’s a great product, it’s Canadian-made, and they stand behind it.”

Hollie’s story can be yours. Magic is a click or call away.

We love hearing how the Magic Window Walls have transformed Hollie’s space and allowed her to make the most of the indoor/outdoor living she and her family love.

Looking to learn more about how you can make the most of your space with customizable Magic windows and doors? Interested in seeing how your space can be transformed like Hollie’s? Reach out today to book a free, no-hassle consultation! One of our qualified representatives will be there every step of the way, helping you find the right custom solution to fit your preferences and meet your space’s needs and budget!

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